Legal
Privacy
What this website does with your data — in plain words.
Who we are
Austrotherm d.o.o., Mirka Obradovića 31, 14000 Valjevo, Serbia, is responsible for this website. Contact: office@austrotherm.rs, +381 (0)14 29 13 10.
No cookies, no tracking
This website sets no cookies and uses no analytics or advertising trackers. Fonts and all files are served from this website.
Notes and settings in your browser
“My notes” and the comparison list are stored only in your own browser (local storage). They never leave your device unless you send them with a form; you can delete them at any time with “Clear the list”.
Forms
When you send the contact, newsletter or order form, your details are transmitted through a form-delivery service (Web3Forms) on the network of our hosting provider (Cloudflare, Inc.), which forward it to us by e-mail. We use the details only to answer you, to process the order or to send the newsletter you asked for, and we keep them only as long as needed for that purpose or required by law.
You can ask us at any time what we hold about you, have it corrected or deleted, or unsubscribe from the newsletter: office@austrotherm.rs.
The AI assistant
The insulation advisor and “Ask Austrotherm” send the text you type to an external AI service provider (processing in the USA) to generate the answer. The website does not store your question or the answer. Please do not type personal data into these tools. The answers are informative; binding advice comes from our technical support or your designer.
Maps and other websites
Map links open Google Maps in a new tab; nothing is loaded from Google before you click. Links to documents open files on austrotherm.rs or the flip-book service Calaméo; links to Vimeo, Facebook, LinkedIn, Instagram and YouTube open those services, which have their own privacy rules.